Temporary Suspension (Cooling Off): You can take a self-exclusion break lasting anywhere from 1 day to 6 weeks. Log in, go to Account Settings, and select your preferred duration under the "Take a Break" option. During this period you won't be able to play, but your account stays active and will automatically reopen once the break ends.
Self-Exclusion (Long-Term): To close your account for 6 months to 5 years — or permanently — email support@bengal77.click or notify us via Live Chat. The restriction takes effect immediately upon request, and all promotional emails and bonus communications will stop.
Permanent Closure: To permanently delete your account, contact support. Make sure to withdraw any remaining balance before closing. Note that permanent self-exclusion cannot be reversed.
Required Documents:
1. ID Document: A clear photo of your National ID (NID) or passport (front and back).
2. Proof of Address: If requested — a bank statement or utility bill (dated within the last 3 months).
3. Payment Method Proof: Screenshot or mobile number verification for your bKash/Nagad/Rocket account.
Deposit Methods: Log in and go to the "Verification" or "KYC" section in your account settings, then upload your documents. Make sure all images are clear and legible.
Verification Time: Verification is usually completed within 24 to 48 hours of submitting your documents. During busy periods, it may take up to 72 hours. You'll receive a confirmation email once verified.
TLS 1.3 Encryption: Every login, payment, and personal data transfer is protected with the highest level of encryption. No third party can intercept or read this data in transit.
Segregated Funds: Player funds are held in a separate account from bengal77's own operational funds. This means your money stays protected even if the platform encounters any issues.
Privacy Policy: bengal77 never sells your data to third parties. Information is only shared in limited cases where required by law or for payment processing.
Learn More Privacy Policy Read.
How To:
1. Match Odds Go to the page and log in.
2. Click on your preferred outcome for the first match — it will be added to your bet slip.
3. Then click on your preferred outcomes for the second, third, and further matches — they will all be added to your bet slip.
4. Select "Accumulator" or "Combo" mode on your betslip.
5. Enter your stake — the system will display the total odds and potential winnings.
6. Click "Place Bet" and you're done.
Please Note: Get every selection right in an accumulator and the payout can be massive — but a single wrong pick means losing the entire bet. Accumulators typically allow a minimum of 2 and a maximum of 15–20 selections.
Automatic Credit: Winnings from slots or casino games are credited to your bengal77 wallet instantly. For Sports Betting, funds are added as soon as the match ends and the result is confirmed.
Withdrawal Time:
– Once KYC verification is complete and a withdrawal is requested, it typically takes 15 Minutes to 2 Hours funds arrive in your bKash/Nagad/Rocket account.
– VIP members receive priority processing — often in under 15 minutes.
– First-time withdrawals or large amounts may require additional verification, which can add some processing time.
Winnings from Bonuses: Winnings from bonuses require the wagering conditions to be met before you can withdraw. Once the requirements are fulfilled, the standard withdrawal process applies. If your withdrawal is delayed, let us know via live chat.
You can change this yourself: Log in and go to your profile settings to update your password, communication preferences, notification settings, and in some cases your email address.
Change Mobile Number: For security reasons, changing your registered mobile number requires assistance from support. Email support@bengal77.click or submit a request via live chat. OTP verification on both your old and new number will be required.
Name or date of birth: Once KYC verification is complete, this information generally cannot be changed, as it is matched against your identity documents. If there is a genuine error, submit a copy of your NID or passport to support and it will be resolved within 24 hours.
How It Works:
1. Log in and go to the "Referral" or "Refer a Friend" section — you'll find your personal referral code or link there.
2. Send that code or link to your friend.
3. Once your friend registers on bengal77 using your code and makes their first deposit, your referral bonus will be activated.
Bonus Amount: The current referral bonus rate may change based on active promotions. Log in and visit the Promotions page to see the latest offers. Typically, the bonus is credited to your wallet within 48 hours of the referred person making their first deposit.
Terms: The referred friend must not already be registered on bengal77. Self-referrals from the same device or IP address will not be accepted.